What are minimums?

Samples are 4 oz sizes + shipping. Next step, if needed, is to place your order for sample for testing – either to lab or to you. This must be placed at same time as your large order – as they are blended together in one lot. Your shipment is held for lab results then shipped upon your release.

Minimum order is $100 plus shipping in US. For international orders, you will have to arrange for pick up and paperwork. For pre-made blends, (no changes) 25 lbs is our minimum. If you have an ingredient change, and don’t care to own the recipe, the minimum is 100 lbs. Plus a $75 sampling fee which covers supplies and ground shipping in USA. International shipping must be on your account. This covers samples of 4 oz, with 2 tweaks, then one lb for final packaging/lab/analysis.

 

Do you offer Organic / Kosher Certified and packaged?

YES!

How long is turn around time?

Off the Shelf / House blends (usually blended to order): 3-5 business days
Herbs / Single origin teas: 3-5 days
Powders: quoted
Small shipments: 3-5 business days
Medium shipments: 7-10 business days
Large shipments: contract and quoted
Pallet quantities: contract and quoted
*For a rush order– please add a convenience fee of $250.

What is a “large” order in pounds of teas?

Small: 200-400 lbs.
Medium: 500-2,200 lbs.
Large: Multiple pallets to container

 

 

What if I create a monster? (Success!)

Welcome to our world! You need not worry – you are in good hands! Let’s plan for scale and success in the beginning.  Your blend may be very successful. For example, let’s say you need to “contract” to help plan your blend – this would usually be 500 lbs and over, depending on ingredients. In the formulation portion of your blend creation, you need to think about some important factors in the following order of importance BEFORE you create a monster:

  1. The more ingredients – the higher the chance for an ingredient not to be in season or a problem to scale > try to understand the seasonality of these ingredients, or their ability to scale. Remember we work with plants that have seasons and come from the ground, some are imported!
  2. Try to keep ingredients to under 6 components, if you can. That is why working with our experts helps, although we all can only do our best in predicting market availability and timing.
  3. Consider using us to consult for this. What will be your final unit – what channel? What is your price point target per unit? What is taste? Function? What certifications will it need? (Of course, this is a great problem to have and no one has the crystal ball to source and plan perfectly – so financing may be critical for you to stock ahead.)

What are Teas? Herbs? Value additions? What is flavoring?

Technically, by industry standards – teas (all cuts) and specialty teas (loose leaf) are from the Camellia Sinensis plant. This plant is grown in subtropical areas such as: India, Sri Lanka, Argentina (commodity type grades), China, Nepal (small and specialty), Japan, Taiwan, Korea (small), Papua New Guinea (small), to name a few. The manufacturing process is what makes teas – tea bag cut, fanning, CTC, or loose / whole leaf in green, oolong, black, pu’er / puerh / pu-erh, or white tea. (Now yellow and purple too).

Herbs and botanicals range from common to rare, obscure, and wild crafted. Many herbs add function (such as American-ginseng or turmeric) or value addition in color (such as flowers), and some add flavor (such as mint or lemongrass). Some botanicals that are herbs that may be categorized as a tisane – which is fruit, flowers, and herbs. Herbs that have “caffeine like” amino acid energy and can be used for accents, value additions, or bases to blends are yerba mate (green or roasted) and guayusa. Some naturally do not have caffeine such as hibiscus, Rooibos, and Moringa. Value additions such as fruit pieces and flowers do not add much flavor to the cup but accent the look and are beneficial in helping us create something beautiful to drink, that can take help substitute a less than ideal habit of drinking too much juice or soda.

How are teas flavored?

Just like any natural food product you may buy – such as yogurt, cereal, waters – teas can be flavored with natural fruit derivatives. We use only Natural Flavors – A flavor derived 100% from the title material. An example would be a Natural Cherry Flavor, which is derived entirely from cherries. Find more interesting info on flavorings here: Natural flavors and essential oils in tea

What are tea harvest times?

Do you provide COA and such testings?

Yes, COA’s (Certificate of Analysis) are provided!

Do you offer custom formulation? RND? Or can I own my own recipe?

Yes, we write tea blends for many brands behind the scenes and for start-ups too.  We have many off the shelf blends in smaller quantity that may suite your needs but why reinvent the wheel?  If you need something all your own, then that is what we specialize in. Let’s chat!